Manchester-based delivery tech platform Sorted has raised $40 million (£30.1 million) in Series C funding, and moved for an automated returns company also based in the city.
It has acquired Clicksit, which provides a solution for automating the customer return process and has a significant presence in the US market, where Sorted is continuing its growth.
Today’s funding round was led by Chrysalis Investments and Arete Capital Partners. It follows this year’s fundraise of $15 million (£11 million) to support its expansion, which Chrysalis also contributed to.
Sorted is utilised by market leaders including musicMagpie, Asda and ASOS. In October, it confirmed Carmen Carey as its new CEO.
“Our acquisition of Clicksit marks an important milestone in the company’s rapid expansion journey,” said Carey.
“Returns is, now more than ever, a crucial step in the ecommerce customer journey, and we are excited to power returns innovation as part of our full Delivery Experience Platform.”
The CEO of Clicksit, Thomas Hill, added: “Sorted’s acquisition of Clicksit has come at a pivotal moment for the retail industry.
“Customers are now expecting – and demanding – faultless delivery and returns experiences as standard, regardless of whether they order from a large multinational brand or a small business.”
