Specialist tech provider Pepper HQ has struck up a partnership with digital agency Engage to support businesses and brands across the hospitality space to drive results and reach new customers.
The partnership will enable Engage and Pepper to deliver digital activations via their app platform to hospitality brands and more. The businesses will bring a range of specialisms to the partnership, including activation and gamification from Engage, and the digital platforms that brands need to streamline their service and harness data from Pepper.
Pepper HQ coordinates and provides technology for hospitality businesses. Its software harnesses data to boost orders through integrated payments, ordering, loyalty, CRM and more. Products and services include Pepper Checkout, Pepper Loyalty and Pepper Ordering.
Dominic Rosenfeld, head of sales at Pepper HQ, commented: “Our clients are increasingly looking for more fun and interesting ways to engage with their customers. Pepper’s loyalty and rewards capabilities can offer gamification to a certain extent, but partnering with Engage will allow us to take gamification to a whole new level.
“We’re especially excited about the opportunities this can bring for pubs during sporting events like the 2022 World Cup. For example, people can predict the right score, or goal scorer, and get rewarded with a free pint for the next game – a fun and simple activation that drives brand engagement and repeat visits.”
Full service digital agency Engage works with brands to drive results through a range of specialist tactics, including website design and development, through to content marketing, SEO and PPC. Engage recently became the first business in Leeds to achieve its B CorpTM accreditation.
Pepper HQ and Engage work with a raft of well known brands including Yorkshire Tea, Whitbread, Dishoom, itsu, Young’s and Gourmet Burger Kitchen.