Mark Thornton has been promoted to Chief Operating Officer of Manchester eCommerce specialist Maginus.
Thornton joined the company from Visibility Europe in January 2007, initially as Director of eCommerce, before becoming Marketing Director in November 2014.
His new position has been created because the company plans to double in size by 2020 and wanted a co-ordinated approach to customer service across all its business units.
Thornton will be responsible for all the operational delivery aspects of the company. He said: “I feel my role is first to improve our communication with customers and then to ensure that all elements of the Maginus business are co-ordinated in facilitating great customer service.”
His appointment is effective immediately.