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Where We Work: IDHL, Leeds

Digital agency IDHL opened its first Leeds office, on the ground floor of 10 South Parade, in May 2019.

It was the agency’s second office, adding further capacity for the business to grow beyond its Harrogate headquarters.

The use of the Leeds office has evolved in recent years, and investment in the new space was instigated this year after IDHL recognised this location was becoming a busier hive of activity where both colleagues and clients meet regularly.

IDHL recently moved up to the first floor of the same building, into a new office designed by TSK to encourage collaboration.

Hybrid working has been adopted by IDHL in recent years, which means the new 10,000 sq ft bespoke office has a mix of 100 bookable desks, relaxed communal spaces, booths, a podcast room, tech-enabled meeting rooms and much more.

Following a year of growth for the agency, we find out what happens at the Leeds office…

Ben Wood, CEO at IDHL, tells us more…

“We’re making significant investments in our IDHL offices across the UK this year, as part of our mission to provide the very best working environments for our 400-strong workforce. 

“In August, we relocated our Leeds office to a new 10,000 sq ft space – doubling the size of the previous footprint available in the city. This marks a really exciting moment for our business, as we continue to focus on attracting and retaining the very best digital talent alongside delivering best-in-class service for clients. 

“Our new Leeds office has been fitted out with the very best technology, and offers a state-of-the-art environment to support our hybrid working approach. Leeds is our busiest office, located on the doorstep of many of the city’s professional and financial business and in close range to exceptional amenities, so it’s a pivotal moment for IDHL.

“We recognise that people want to work flexibly and also have the chance to work in a relaxed workspace. The recent move to our new Leeds office has been well received and we look forward to seeing it continue to thrive as a popular location.” 

Where is it?

10 South Parade, Leeds, LS1 5QS.

How big is it?

IDHL’s new space is 10,000 sq ft with 100 desks. It is a custom designed office, fully branded in company colours and assets. Ultimately, it’s been designed with collaboration at its heart, with features including 

  • Communal space for breakouts, refreshments, social connections and celebrations
  • Ten meeting rooms, including a training facility and theatre style space
  • Meeting booths
  • Large kitchen
  • Faith, wellbeing and contemplation rooms
  • Podcast room
  • Phone booths
  • Business lounge
  • Client meeting suite
  • Electric car charging points

Those based on site also have access to amenities such as lockable bike storage, plus IDHL provides fresh fruit and refreshments in the communal areas. Each meeting space is technology-enabled, so that meetings can also be joined online with ease. Client and colleague events will be held on site due to the extra capacity available, plus the flexible meeting room fit-outs will give colleagues from across all sites the opportunity to utilise the space in the way that meets their needs. 

What happens there?

IDHL has three divisions: Web & eCommerce, Performance and Intelligence. All three have a presence in the Leeds office, along with central operations. At any one time, there are usually between 80 and 100 colleagues working from the office. Many client meetings take place on site, and more will be facilitated going forward. As a people-oriented agency, we know there’s no substitute for colleagues being in one room to discuss, debate and plan and in turn generating fantastic results for clients. 

What sort of work goes on?

IDHL is more than just a digital agency, it’s a key partner in growth for clients. Our superpower is helping ambitious brands accelerate their growth in the digital economy. The agency specialises in digital performance marketing, web & eCommerce solutions, and data intelligence. We have experts in all of these areas based in all of our offices, including Leeds. 

Why is the workplace appropriate?

The workplace provides a flexible and agile space, providing a great environment for people to collaborate, hold company updates and feel comfortable. There are plenty of environmental credentials on site, including a focus on making sure that there is plenty of natural light to allow people to do their best work. IDHL also has a suite of largescreens for developers and creatives to feel equipped to do their jobs well. 

Who works there?

  • Our Leeds office is home to people from across all teams and services, including performance; website development; e-commerce and creative studio. 
  • People from our central functions such as HR, legal, finance and marketing are based here too. 
  • On a typical day, we have between 80 and 100 people based in the Leeds office. 
  • Job job roles range from developers, data analysts, SEO leads, sales managers and digital PR professionals to business development managers and HR managers. Our ethos is to work as an integrated team across all functions and we encourage collaboration throughout. 
  • We often welcome team members from our Manchester, Newcastle, London and Harrogate offices because of the facilities and connectivity available. 
  • There are ten meeting rooms, including two interconnecting board rooms, as well as eight individual phone booths. There are plenty of places for all team members to conduct meetings and calls. 

Take a look inside…

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